Voice agents for your phone lines
Every call answered.
Every request resolved.
callmesh picks up your phone lines, completes the request — booking, reminders, order status, payment promises — and passes the caller to your team when a person is needed, in the language the caller speaks.
Live call
Illustrative
+91 80 4718 2201
On call
02:41
Caller
Mera EMI due date kya hai is month?
Aapki EMI 7 September ko due hai, ₹4,250. Shall I send you a reminder a day before?
Agent
Caller
Haan, and can I pay on the 6th?
Agent speaking · Hindi
Captured on this call
account_id
4821-DL
due_date
7 Sep
amount
₹4,250
promise_to_pay
6 Sep
outcome
Reminder set
What it fixes
The phone problems your team lives with today
Each one is handled by the agent on the call itself, not by a longer queue or a bigger roster.
Missed and abandoned calls
Today
Callers hang up in the queue, ring out after hours, or reach voicemail nobody checks. Each one is a lost payment, booking or lead.
With callmesh
The agent picks up on the first ring at any hour and handles as many callers as arrive at once, so no call goes unanswered.
Routine questions eat the day
Today
Due dates, order status, appointment changes and the same five questions keep skilled people on repetitive calls.
With callmesh
The agent resolves the routine requests end to end and passes only the calls that need judgement to a person, with the context attached.
Callers switch languages mid-sentence
Today
Menus that ask callers to press a number for a language, and agents who cannot follow Hinglish, lose the caller in the first minute.
With callmesh
The agent understands Hindi, English and the switch between them, and answers the way the caller speaks.
Inconsistent answers and slips
Today
Every person explains policy a little differently, and a promise made under pressure becomes a complaint later.
With callmesh
The agent follows the approved brief on every call, never promises what it must not, and every conversation is transcribed for review.
Follow-through falls between calls
Today
Confirmations, reminders and notes are meant to happen after the call and often do not.
With callmesh
The agent books the slot, sends the SMS confirmation and records the promise to pay while the caller is still on the line.
Capacity is slow and costly to add
Today
A seasonal peak or a new product line means weeks of hiring and training before the phones are covered.
With callmesh
Capacity is a setting. Publish a new version, point another number at it, and the same agent covers the peak that afternoon.
What you get
A phone line that never goes unanswered
Callers get a straight answer and a finished task. Your team gets the calls that actually need a person.
Answer every call, 24×7
No queue, no hold music, no missed call at midnight. Every caller is picked up straight away, however many call at once.
Resolve, book, remind and collect
The agent finishes the job on the call: books the slot, confirms the order, sends the reminder, takes the promise to pay.
Hand off to a person when it matters
You decide which moments need a human. The agent transfers the caller to your team with everything it has already gathered.
Every call logged with transcript and extracted fields
What was said, what was agreed and the fields you asked for — on every call, ready for supervisors to review.
How it works
Live on your number in three steps
Your supervisors set this up in plain language. No new telephony, no engineering queue.
Agent brief
Illustrative
Opens with
Hindi, follows the caller into English
Confirms
EMI due date and amount
Never
Promises a waiver without approval
01
Describe what it should do
Write it the way you would brief a new joiner: what to confirm, what to offer, what it must never promise.
Actions
Illustrative
crm.lookup_account
HTTPS · 800 ms timeout
Ready
sms.send_reminder
HTTPS · confirmation required
Capture
account_id, promise_to_pay_date
02
Connect your systems
Point the agent at your CRM, booking or SMS endpoints as secure actions, and name the fields to capture.
Publish
Illustrative
v14
Bound to your carrier number
Live
v13
Kept — rollback available
Previous
Call 8f3a
Handled by v14
03
Point your number at callmesh and go live
Go live on the number you already own. Every change is a version, so a bad edit is one click away from being undone.
Built for India first
Hindi, English, and the switch mid-sentence.
Set a primary language and the ones you allow. Callers speak the way they actually speak — Hinglish included — and the agent follows without a menu, a beep, or “press 2 for Hindi”.
Caller
Haan, mera EMI due date kya hai this month?
Aapki EMI 7 September ko due hai, ₹4,250. Would you like a reminder the day before?
Agent
Primary: Hindi
Allowed: English
Code-switching on
Use cases
The calls that fill your queues today
Start with one line and one outcome. Add the next once it is running.
Collections and EMI reminders
Confirm the due date and amount, take a promise to pay, and send the reminder.
See use cases
Appointment booking
Check availability, book the slot, and confirm it by SMS before the call ends.
See use cases
Order status
Look up the order and tell the caller exactly where it is, with no queue and no transfer.
See use cases
Lead qualification
Ask the qualifying questions and hand your sales team a clean, complete record.
See use cases
Support triage
Gather the details, close the simple cases, and route the rest with the context attached.
See use cases
Enterprise controls
What your security team will ask about
Invite-only access, short-lived tokens, a full audit trail and data that stays in region.
Read the security overview
Multi-factor authentication
TOTP-based MFA, optional per member or required for the whole workspace.
Four roles
Owner, admin, supervisor and viewer. Supervisors edit and publish; viewers only read.
Audit log
Membership, key and configuration changes are recorded with actor, IP and timestamp.
Regional data residency
india.callmesh.dev is served from Mumbai (ap-south-1). Recordings, transcripts and captured fields stay in region.
Secrets vault
Credentials live in a vault and are referenced by name, so a key rotates without editing an agent.
Telephony and integration
Your carrier, your systems. callmesh in between.
Point a SIP trunk from your carrier at the callmesh edge. The agent handles the call and reaches into your CRM, ticketing or booking APIs while the caller is still on the line.
Carrier
Your existing number, delivered over a SIP trunk
callmesh edge
Carrier-grade SIP signalling and RTP media handling in Mumbai
Voice agent
Holds the conversation and completes the request
Your systems
CRM, ticketing and booking APIs over HTTPS
Bring your own carrier number
Keep your number and your carrier. A SIP trunk into callmesh is the only change; SIP signalling and RTP media are handled at the edge.
Actions call your HTTPS APIs mid-call
An action is an HTTPS call to your CRM, ticketing or booking system, with a timeout so the caller is never left in silence.
Credentials stay in the vault
API keys and tokens are stored once and referenced by name. They never appear in a prompt or a transcript.
FAQ
Questions enterprise buyers ask first
Bring a real call script. Leave with an agent that runs it.
A 30-minute demo on your own use case, in Hindi or English.
Request a demo